Lara and Language Experts Seamlessly Available in ServiceNow Through TranslationOS

Translated’s new connector accelerates localization cycles, reduces operational costs, and boosts translation quality.

Rome – November 10, 2025

We’ve just released a new connector for TranslationOS that lets ServiceNow users manage their entire translation workflow directly in the app. It delivers a fully automated pipeline within the Localization Framework and enables a seamless blend of AI translation and human expertise in one streamlined experience.

ServiceNow is a leading enterprise platform used by global organizations to manage digital workflows across IT, HR, legal, customer operations, and service management. Translated’s connector eliminates recurring friction points that slow down localization programs, like manual exports, file handling, copy-and-pasting, and project tracking. ServiceNow orchestrates the workflow, while TranslationOS executes it with precision, transparency, and the perfect blend of AI and human expertise.

The process is simple. Users select the content in ServiceNow that needs translation and submit it. The connector packages the content and routes it to TranslationOS, which automatically returns completed translations. TranslationOS manages the workflow in accordance with the customer’s service-level agreement and provides updates via its application dashboards.

Translated content appears in ServiceNow at the correct location, ready for review or publication. This workflow ecosystem supports knowledge bases, HR content, catalog items, IT service management processes, and customer operations content, delivering immediate business value.
  • Faster localization cycles by orchestrating the entire workflow in ServiceNow
  • Lower operational costs by eliminating manual exports, file handling, and tracking
  • Higher translation quality through TranslationOS + Lara AI + expert linguists
  • Consistent workflows across ITSM, HR, Legal, Customer Ops, and Knowledge Bases
  • Scalable to thousands of updates per day across global teams and workflows

This launch comes at a moment when enterprises are adopting AI in production systems. They need assurance that quality holds up, terminology stays consistent, and costs map to measurable outcomes. Embedding TranslationOS into ServiceNow creates a stable, accountable translation layer that supports global operations at scale, providing transparency, governance, and the ability to balance AI speed with human expertise where it matters most.

Start Using Translate within ServiceNow

To use the ServiceNow Connector you'll need a TranslationOS subscription.

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